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SATISFACTION


Here at Niko Lighting, we stand by our items with 100% satisfaction guarantee. If you are not pleased with any of our products, please call us and we will gladly refund you, subject to the company items and conditions.

RETURNS & EXCHANGES


General Returns

Niko Lightings hopes that you will be completely satisfied with your order. We offer 100% refund (excluding shipping and handling costs) on unused stock merchandise. Note that we are unable to accept returns on special orders (items or styles not on our website). All items must be returned in new condition and in the original packaging. All returns require and RMA(Return Merchant Authorization) number. An RMA number can be requested by calling our office. Be sure to include a description of the items you would like to return, the original order number, and the reason for return. The request for a RMA number must be recieved within 15 days of recieving the item and the return item must be recieved by our company within 10 days of the RMA number issuing date or we can not issue credit for the refund. Absolutely no refunds will be expected without an RMA number.

Defective Merchandise

All of our products have a two-year manufacturing warranty. Defective items will be replaced or exchanged with the warranty.

Damaged Merchandise

Please inspect your merchandise immediately upon arrival. If the merchandise was damaged during shipping, file a claim with the carrier immediately.

COPYRIGHT

All the content in this site, including but not limited to copy, artwork, picture, or code, is the property of NIko Lighting or is licensed to NIko Lighting and is Copyright 2005, Niko Lighting, All Rights Reserved. Permission is granted to a user to digitally or mechanically copy portions of this site for the sole purpose of placing an order. Any other use is strictly prohibited.


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